Q. How do I know if I have a VoIP? (Communications)

November 18, 2019| |

Cable Internet providers offer VoIP phone service, as well as some of the more traditional telephone... Read More → How do I know if I have a VoIP?


Q. Did you ask about your 9-1-1 service when you bundled your Internet, phone, and cable services? (Communications)

November 18, 2019| |

With the increasing popularity of Voice over Internet Protocol (VoIP) phone services in our area, it is very... Read More → Did you ask about your 9-1-1 service when you bundled your Internet, phone, and cable services?


Q. What if I don’t know where I’m at when I call 911? (Communications)

November 18, 2019| |

If you call 911 from a regular landline telephone, the phone number from which you are calling is sent to a... Read More → What if I don’t know where I’m at when I call 911?


Q. Do I need a burn permit and how do I get one? (Communications)

November 18, 2019| |

If you are going to burn anything, you need to call Forestry at 1-800-895-7063 to receive a burn permit... Read More → Do I need a burn permit and how do I get one?


Q. How is a wireless/cell phone 911 call different? (Communications)

November 18, 2019| |

Calls for assistance from a residential or “hard wired plug-in phone” will come into the E911 center with... Read More → How is a wireless/cell phone 911 call different?


Q. Why do the dispatchers ask so many questions when I call? (Communications)

November 18, 2019| |

Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved.... Read More → Why do the dispatchers ask so many questions when I call?


Q. What if I call 911 by mistake? (Communications)

November 18, 2019| |

If you call 9-1-1 by mistake, DO NOT HANG UP. Stay on the line and tell the dispatcher that everything is all... Read More → What if I call 911 by mistake?


Q. How can I help my 911 dispatcher when I call? (Communications)

November 18, 2019| |

When reporting an emergency: Remain calm Speak clearly Listen to instructions Answer all questions The person... Read More → How can I help my 911 dispatcher when I call?


Q. When should I not call 911? (Communications)

November 18, 2019| |

Please do not call 9-1-1 to report that electricity or other utilities are out; to notify authorities of... Read More → When should I not call 911?


Q. When should I call 911? (Communications)

November 18, 2019| |

9-1-1 is for emergencies, potential emergencies, or when an emergency is imminent. Ask yourself: Is there a... Read More → When should I call 911?


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